Hi folks! It’s been a very long time since my last update. I’ve re-scheduled some fairs (my October and November weekends are going to be crazy but please do come by and say hello if you are going to be near me!) and I’ve been very busy at my other job. I just wanted to post a quick note to say that I am still alive, and a quick reminder that summer shipping charges (especially cold pack charges) will be going away starting Halloween (October 31).
For those of you who aren’t waiting for summer shipping to end, let me reassure you that this summer, hot as it was, I shipped a double-digit number of packages containing lotions etc wrapped in insulated bags with ice packs included, and they all survived the summer heat! (At least, no one has written to let me know their lotion didn’t survive shipping…)
A couple of questions I have fielded recently:
Q: You’re out of travel soap! Will there be any more?
A: Yes, there will! ^_^ I am making some now and it will take a little while but I will have them back in stock ASAP.
Q: What’s the status of the coconut-free shampoo?
A: I was unable to source the ingredients I needed for a test (and frankly have just been kept busy flying around for my other job). That said, I have not forgotten! It is an ongoing project.
Q: Thank you for the free shower gloves! Where can I get more?
A: I’ve been including a gift in the shipping box for larger orders, and yes, I do sell the shower gloves if you are looking for more of them! I keep one pair in my shower and one pair in my travel bag right next to my lotion.
New Size for Coconut-free Lotions
Coconut-free lotions now come in a travel size as well as the regular large size, so you can bring your lotion with you while traveling. I know for certain that the lotions make it through TSA in airline check-in bags safely, because I have one of these bottles in my travel toiletries bag and have been on and off planes twice a week for the last few months.
I will be on the road April 23-26! My other life as a consultant requires that I travel occasionally. Since I can’t carry my inventory with me and my husband is not yet trained on how to fulfill orders, in my absence orders will have to wait to be shipped. Regular shipping will resume on April 26, and all orders will be fulfilled as soon as I get home. I’m sorry for the inconvenience!
As a reminder (and a bit of an apology), please use code MOTHER2018 for 18% off! This code is good until Mother’s Day 2018.
Mother’s Day is fast approaching! Have you gotten your mother something yet? To help you out, Bath Geek LLC is having a 18% sale from now until Mother’s Day (May 13). Get your mother something she’ll love! Use the code MOTHER2018 to save 18% of all your purchases (excluding gift cards).
We’ve all heard about credit card skimmers that read the magnetic stripes on our credit cards. Now we have chip cards, so we’re safe, right? Not so fast–apparently now scammers have “shimmers” that read your card and then use that information to make a fake magstripe card. This article says that Apple Pay and other such tap-to-pay methods are actually the most secure way of paying by credit card in person.
I want to let you know that if you are paying online, Bath Geek supports Apple Pay! (Yes, even if you are shopping on your phone!) And if you see me at my booth at various craft fairs, I also take tap-to-pay in person. I have yet to see a customer use the tap-to-pay option, so please make my day and use it so I can squee at the tech coolness!
I’ve received a lot of e-mails asking for specific product recommendations, and a lot of these questions have to do with a combination of allergies, such as what products to use (or avoid) if you’re allergic to nuts and corn. It’s clear to me that you need a way to search for products that fit ALL of your needs!
Because of this, I’ve added an option to search for a combination of ingredients and product type choices. For example, if you want to find a nut-free bath bomb that doesn’t have any coconut, cocoa butter, or sweet almond oil, just choose “bath bomb” in product type, and then check the boxes for “coconut-free”, “cocoa-free”, and “nut-free”.
I hope this helps in your search for better bath products. As always, please feel free to contact me if you have more questions!
I asked, and you answered! <3 Survey responses are here if you would like to see them with up-to-the-minute results. Otherwise, let me share what I’ve learned so far:
I had no idea whipped body butter was this popular! I hadn’t planned on introducing it and had just included it in the survey on a whim, but clearly I am missing out on something vital. I will definitely be working on a great allergy-sensitive formulation post-haste.
And yes, those bath bomb and bubble bath combinations are coming right up! (After this class I’m taking, which is eating up all of my free time…)
Can I ask for a huge favor? Can you please complete this quick two-question survey? I would like to know if there is interest in new products beyond what is on the website now, and I would also like to know if there are allergies I am unaware of that you would like me to consider when making my products. This is a very quick survey to help me make better products for you!
Happy Valentine’s Day! Today only, take 14% off your entire order (excluding gift cards.) Simply enter VDAY2018 at checkout and you’ll get 14% off no matter how much you order. Remember that $150+ nets you free shipping anywhere in the USA (including territories) too!
A number of customers have requested a nut-free version of my bath bombs, and I have good news: I will be making some of my bath bombs with avocado oil instead of sweet almond oil to give you a choice! Please make sure that you read the description in order to find out whether the bath bomb contains almond or avocado. (It will not be both, it is an either kind of thing.)
As you may have surmised from the image above, the replacement oil is avocado oil. If you are allergic to avocados, I apologize–we will still have avocado-free bath bombs! Just know that some of the new bath bombs will contain avocado oil instead of sweet almond oil. If you particularly want a certain fragrance available either avocado-free or almond-free, please let me know and I will do my best to make you a batch.
Again, just a reminder, you can always shop using my tag system! On the Bath Geek homepage, use the Shop By Ingredient section to find bath products that don’t contain things you’re allergic to!
Unfortunately, USPS prices have gone up again and my previous flat rate shipping charge is no longer enough to cover shipping. To cover both packaging and shipping costs, the new flat-rate shipping is now $7.15 for bar soap & bubble bath and $10 for liquids. Free shipping is still in effect for purchases over $150!
Most of you deduced (correctly) that the sales tax information wasn’t being displayed correctly in my invoices. It was an annoying bug, and I am very happy to announce that I have changed the plugin I was using to generate invoices, and the math works correctly now.
Gift wrapping is now a checkbox option on each product page. As always, gift wrapping is free!
Every product page now has a tab where you can ask questions directly about each product! Just click on the “product enquiry” tab and fill out the form.
I did my first craft fair as Bath Geek LLC on Saturday (Dec 9), and it was great fun. The craft fair was at Vista Peak Preparatory, so I made sure to stock up on tons of bath bombs, which were a favorite with the teens. There were three soap-related booths in a fair of roughly 25-30 stalls, so considering how much competition there was, I did pretty well. ^_^
What really stuck with me, though, was that at the craft fair, I met a lady, Nic, who was just as excited to see my stuff as I was to meet her! She too was an allergy-conscious shopper, and after she told me her allergies I recommended certain soaps. We have been e-mailing back and forth; she’s a great correspondent. She’s given me a bunch of ideas, recommended some places to get more exposure, and told me about lots of allergy-safe substitutions for things, as well as oral immunotherapy to help with certain problems. It is always wonderful to meet someone else who understands just how life with allergies can be annoying and irritating (if not completely life-threatening). I also really love and appreciate the support! <3
Meeting Nic has strengthened my resolve in making sure my soaps are allergy-friendly and considerate of people’s sensitivities. I still want to add a couple of ingredients to my soaps in order to make them feel creamier, feel more moisturizing, and in general improve on the soap experience… but I will always be mindful of allergy-conscious customers. If you have specific allergies and you need me to make a formulation that helps you, please do not hesitate to contact me–there is alwayssomething I can do to help!
So, no pressure, but… there are only 16 days left until the USPS Priority Shipping deadline in order for gifts to get to your loved ones by Christmas Eve! In order to make things a little easier, I’ve added a couple of options to the site:
The build-your-own-gift is exactly that–build your own gift! Pick a soap, at least one bath bomb, and at least one bubble bath/bath melt–all of that gets packed into a gift for your loved one, customized to their liking.
The bathtime gift set is for bath lovers who like bath bombs and also like bubble baths. Choose two bath bombs and two bubble bath bars to be gift-wrapped into a pretty present!
The bath bomb gift set is for bath bomb lovers (and those who love them). Choose any four bath bombs to be gift-wrapped into a pretty present! (Bonus: the set only costs $10, including gift-wrapping!)
When all else fails, or when it’s just too late to toss one more present onto Santa’s sleigh, try Bath Geek gift cards, which can be e-mailed to your recipient instantly.
Also… we now have pre-orders! If you want to make absolutely sure that stock doesn’t run out before you get a chance to get something, you can now pre-order it and reserve yours, weeks before it’s actually available. Check it out!
To thank my repeat customers, I’ve installed a points and rewards system on this blog. Just like credit cards, every dollar spent earns you points, and these points can be redeemed towards future purchases! It’s my way of thanking you for your support.
To track your points, you need to have an account on bathgeek.com (you can sign up at checkout, or just sign up at any time via the “My Account” link in the top menu.)
You can click on “Points” in “My Account” (or just follow this link) at any time to see how many points you have.
I have adjusted the point totals to credit folks for orders prior to December 2017. If you placed an order before December 2017 and you haven’t received your points, please let me know.
If you have any other questions, please let me know and I will try to answer them. Thanks again, and Happy Holidays!
Let’s say you have a coconut allergy. If you are searching the Internet for something that you could use, would you type “hypoallergenic soap” or “coconut-free soap” into the search box? Which one would give you better results tailored to your specific concerns?
When I first set up the tagging system on this site, I tagged things with an eye to noting which products contained what allergens. However, this isn’t how people search for hypoallergenic products, and when I thought about this system a little more, I had to admit that my system was greatly flawed. Instead of tagging my products with “allergy: nut”, I will be re-doing the tagging system and using “nut-free” instead.
I have made more batches of Madelyn’s Rose, they are now back in stock. I’ve also uploaded what remains of my inventory of bubble bath and bath bombs. If you like bubble baths or bath bombs, be sure to check them out!
Phew. This has been a week of e-commerce learning. In one week I went through Zen Cart, OpenCart, and multiple installations of WordPress & WooCommerce, trying to make this work. With the help of the good support folks at WooCommerce and Automattic, this has finally worked the way it should, phew!
Long story short: this site works now, so I’ve closed my Square storefront. Square is a great payment system, but not that great an e-commerce solution. I had zero control over marketing, shipping options, etc. What’s worse, I had an order get deleted on me in the Square storefront because I forgot to click “fulfilled”, oops. ^_^; Thankfully my customer was understanding and paid me again!
Please kick the tires and try it out. If something’s broken, let me know and I will fix it right away. Thanks again for sticking with me and coming back!